Branch Customer Service Representative Salary in Raleigh, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Branch Customer Service Representative in Raleigh, North Carolina

The average salary of a(n) Branch Customer Service Representative in Raleigh, North Carolina is $25,787.

The average hourly rate of a(n) Branch Customer Service Representative in Raleigh, North Carolina is $12.40.

The average bonus of a(n) Branch Customer Service Representative in Raleigh, North Carolina is $343.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

How helpful is this page?

Are you a(n) Branch Customer Service Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Raleigh, North Carolina

View Salaries for Branch Customer Service Representative in Other Cities

Job Openings by Indeed job search

Results for Branch Customer Service Representative in Raleigh, North Carolina

Customer Service Rep - Raleigh, NC

Mariner Finance

Customer Service Representatives are the face of our organization, providing exceptional service to our clients. 2 years of customer service experience....

View job on Indeed.com

Customer Service Representative - Financial Services - Raleigh, NC

Mariner Finance

Customer Service Representatives are the face of our organization, providing exceptional service to our clients. 2 years of customer service experience....

View job on Indeed.com

Customer Service Representative (Personal Loan Specialist) - Durham, NC

Lendmark Financial Services

1+ year sales and/or customer service experience. 35% Customer Experience:. Actively markets and sells all branch products and services to individuals and...

View job on Indeed.com

Customer Service Representative, Garner NC - Garner, NC

Regional Finance

Our Customer Service Representatives:. Cash Handling, Customer Service, and Bilingual:. Develop and improve customer relations and provide exceptional service...

View job on Indeed.com

Branch Coordinator - Morrisville, NC - Morrisville, NC

Apria Healthcare

Strong customer relations/problem solving. Perform a number of processing duties for the Branch as necessary including, but not limited to working with intakes,...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x