Customer Service Manager Salary in Portland, Oregon

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Portland, Oregon

The average salary of a(n) Customer Service Manager in Portland, Oregon is $87,890.

The average hourly rate of a(n) Customer Service Manager in Portland, Oregon is $42.26.

The average bonus of a(n) Customer Service Manager in Portland, Oregon is $5,968.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Portland, Oregon

View Salaries for Customer Service Manager in Other Cities

Job Openings by Indeed job search

Results for Customer Service Manager in Portland, Oregon

Manager - Customer Service - Portland, OR

adidas

Reebok Customer Care Manager. Manage local customer care activities and service center operations for adidas America, ensuring the highest quality of customer...

View job on Indeed.com

Customer Connect Call Center Operations Manager - Portland, OR

060 - General Office

Responsible for Systems Performance and reSolution of Production incidents, which may require 24 hr/7 day week coverage....

View job on Indeed.com

Customer Service Team Lead - Portland, OR

Hanna Andersson

Customer Service Team Lead. The Customer Service Team lead performsopening or closing procedures for building and Customer Service Center....

View job on Indeed.com

Customer Service Manager - Portland, OR

ACE Cash Express

The Customer Service Manager provides excellent customer service to individuals needing ACE's financial services. The Customer Service Manager will:....

View job on Indeed.com

Call Center Operations Manager (New Penn Financial) - Portland, OR

New Penn Financial, LLC

Ensure that there is a clear focus on providing great customer service on every transaction. We maintain a favorable reputation because we deliver exceptional...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x