Customer Service Manager Salary in Portland, Oregon

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Portland, Oregon

The average salary of a(n) Customer Service Manager in Portland, Oregon is $87,795.

The average hourly rate of a(n) Customer Service Manager in Portland, Oregon is $42.21.

The average bonus of a(n) Customer Service Manager in Portland, Oregon is $5,961.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Portland, Oregon

View Salaries for Customer Service Manager in Other Cities

Job Openings by Indeed job search

Results for Customer Service Manager in Portland, Oregon

Call Center Assistant Manager - Portland, OR

Xpressbet (Beaverton, OR location)

Customer Service Experience:. Exhibits skills at high level problem solving, resolution management and conflict resolution....

View job on Indeed.com

Service Customer Support Manager - Portland, OR

Vestas

Service Customer Support Manager. Driving and communicating status of customer issue resolution, escalating issues as required, managing regular customer...

View job on Indeed.com

City Manager - Portland, OR

Amazon Corporate LLC

On occasion, the manager will perform the duties of the field technician and service Amazon customers in their home....

View job on Indeed.com

Software Development and Application Integration Leader - Portland, OR

Multnomah County, OR

Demonstrated success in customer service management across diverse kinds of customers. Works with customers to prioritize technology needs to ensure that IT is...

View job on Indeed.com

Customer Service Manager - Wilsonville, OR

ACE Cash Express

The Customer Service Manager provides excellent customer service to individuals needing ACE's financial services. The Customer Service Manager will:....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x