Desktop Support Technician Salary in Pittsburgh, Pennsylvania

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Desktop Support Technician in Pittsburgh, Pennsylvania

The average salary of a(n) Desktop Support Technician in Pittsburgh, Pennsylvania is $80,565.

The average hourly rate of a(n) Desktop Support Technician in Pittsburgh, Pennsylvania is $38.73.

The average bonus of a(n) Desktop Support Technician in Pittsburgh, Pennsylvania is $3,094.00.

Job Description:

Coordinates and assigns work projects, such as converting to new hardware or software, and provides other technical support to employees in information processing departments. Evaluates work load and capacity of computer system to determine feasibility of expanding or enhancing computer operations. Recommends improvements in computer system. Reviews completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use. Trains workers in use of new software or hardware. Excludes paraprofessional positions. Develops work goals and department projects. Designates staff assignments, establishes work priorities, and evaluates cost and time requirements. Reviews and tests programs written by programmer analysts or computer programmers to ensure that programs meet objectives and specifications. Consults with quality assurance analysts to ensure that program follows establishment standards. Modifies, tests, and corrects existing programs. Evaluates and tests vendor-supplied software packages for mainframe computer or microcomputers to determine compatibility with existing system, ease of use, and if software meets user needs. Enters commands into computer to place programs in production status. Inactivates, individually or in combination with, each component of computer system, such as central processing unit, tape drives, and mainframe coolers. Tests computer system to determine criticality of component loss. Prioritizes importance of components and writes recommendations for recovering losses and using backup equipment. Assists user to resolve computer-related problems, such as inoperative hardware or software. Trains workers in use of new software or hardware. Reads technical journals or manuals and attends vendor seminars to learn about new computer hardware and software. Writes project reports and documentation for new or modified software and hardware. Less

Coordinates and assigns work projects, such as converting to new hardware or software, and provides other technical support to employees in information processing departments. Evaluates work load and capacity of computer system to determine feasibility of expanding or enhancing computer... More

How helpful is this page?

Are you a(n) Desktop Support Technician?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Pittsburgh, Pennsylvania

Job Openings by Indeed job search

Results for Desktop Support Technician in Pittsburgh, Pennsylvania

Desktop Support Technician I - Pittsburgh, PA

Point Park University

Desktop Support Technician I. When responding via email please reference - DESKTOP SUPPORT TECHNICIAN I - in the subject line....

View job on Indeed.com

Desktop Services Technician - Pittsburgh, PA

American Airlines

Supports mobile workforce. Respond to customer support issues escalated from the Helpdesk. Contribute to desktop projects (global installs/upgrades) as a...

View job on Indeed.com

IT Support Engineer - Pittsburgh, PA

Amazon Corporate LLC

Support Engineers provide hands-on support for client hardware and software on Windows, Mac, and Linux systems. 4+ years hands-on IT Support experience....

View job on Indeed.com

Service Desk Technician - Pittsburgh, PA

Brickstreet Mutual Insurance

The Service Desk Technician is responsible for first-level customer support, triage and assignment of work orders....

View job on Indeed.com

Field Services Technician - Pittsburgh, PA

BCD Travel Corporate

Knowledge of basic Networking and Desktop Support (2 year minimum). Will function as 2 nd level support to the Enterprise Helpdesk....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x