Customer Service Supervisor Salary in Pittsburgh, Pennsylvania

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Supervisor in Pittsburgh, Pennsylvania

The average salary of a(n) Customer Service Supervisor in Pittsburgh, Pennsylvania is $59,587.

The average hourly rate of a(n) Customer Service Supervisor in Pittsburgh, Pennsylvania is $28.65.

The average bonus of a(n) Customer Service Supervisor in Pittsburgh, Pennsylvania is $1,907.00.

Job Description:

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those concerning rates or service in connection with any product or service offered. Reviews reports of findings and recommends response to customer issues, considering nature and complexity of issues, requirements, and actions of subordinates to ensure settlements are made correctly and satisfactorily. Maintains equipment level and type sufficient to accomplish objectives. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. Ensures compliance with established customer service policies and procedures. Recommends and implements new procedures. May receive, investigate, evaluate, and settle complaints and claims of customers. May explain to customer, by telephone or letter, action taken on complaint, or may follow up with customer to see that resolution was satisfactory. Less

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those... More

How helpful is this page?

Are you a(n) Customer Service Supervisor?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Pittsburgh, Pennsylvania

Job Openings by Indeed job search

Results for Customer Service Supervisor in Pittsburgh, Pennsylvania

Customer Service Supervisor - Pittsburgh, PA

Expert Global Solutions (EGS Corp)

Answer questions and mentor other customer service staff regarding customer service procedures, practices and opportunities....

View job on Indeed.com

Supervisor Customer Service (Member Services) - Pittsburgh, PA - Pittsburgh, PA

UnitedHealth Group

Supervisor Customer Service, Member Services, Staff development, Supervisor, Manager, Pittsburgh, PA. Provides expertise and customer service support to members...

View job on Indeed.com

Valet Supervisor, Parking, FT, Flexible Hours (Driver, Customer Service) - Pittsburgh, PA

Parkway Corporation

Great customer service and team-building skills. As a Valet Supervisor you'll be responsible for ensuring that our valet parking service runs smoothly according...

View job on Indeed.com

Entry-Level Management - Pittsburgh, PA

Epic Health Services Inc.

Epic Health Services is looking for a Client Service Coordinator. Responsible for collaborating with clinical supervisor in performance management of the...

View job on Indeed.com

Nursing Resource Coordinator (Supervisor) - Pittsburgh, PA

UPMC

This individual will represent nursing leadership in off-hours, managing emergencies, customer service issues, and ensuring staffing coverage....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x