Customer Service Manager Salary in Pittsboro, North Carolina

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Average Salary for Customer Service Manager in Pittsboro, North Carolina

The average salary of a(n) Customer Service Manager in Pittsboro, North Carolina is $89,693.

The average hourly rate of a(n) Customer Service Manager in Pittsboro, North Carolina is $43.12.

The average bonus of a(n) Customer Service Manager in Pittsboro, North Carolina is $6,090.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Excel, basic accounting, excellent customer service, professionalism, organizational skills and excellent oral and written communication and interpersonal...

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The Customer Care Manager is a key member of the Phononic Customer Care Team and will deliver world-class customer care to support Phononic’s Business Units....

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Excellent customer service skills are required. Front Desk Manager. High School Diploma or GED required. Serves as the lead customer service contact for members...

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Accounting Manager - Chapel Hill, NC

University of North Carolina

Reconciliation and processing of inventory transactions, travel and other disbursement support along with managing the customer service to F&A customers....

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