e-Commerce Customer Service Representative Salary in Pickens, South Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for e-Commerce Customer Service Representative in Pickens, South Carolina

The average salary of a(n) e-Commerce Customer Service Representative in Pickens, South Carolina is $58,223.

The average hourly rate of a(n) e-Commerce Customer Service Representative in Pickens, South Carolina is $27.99.

The average bonus of a(n) e-Commerce Customer Service Representative in Pickens, South Carolina is $1,578.00.

Job Description:

Supports the development of e-commerce activities, such as online purchase orders, invoicing, Continuous Replenishment Program (CRP) or Vendor Managed Inventory (VMI) activity, warehouse interfaces, and bank relationships, that use electronic communication methods such as Electronic Data Interchange (EDI), File Transfer Protocol (FTP), etc. Provides first-level problem resolution, including reviewing reports and log files on a daily basis, analyzing transaction files to identify data errors, transmission errors and mapping errors, and working with VAN's (Value Added Network) and trading partners to resolve transmission issues and re-transmit e-commerce documents. Reviews and resolves daily e-commerce activity and communicates interface issues pertaining to purchase orders, invoices, acknowledgements, and functional acknowledgements. Assists with processes required to initiate new trading partner or new transactions, including setup, development requirements, testing, movement to live processing, and communication with interested parties. Contacts person for customer service and sales team members on trading partner configuration (profiles and SKU), testing, and implementation. Communicates with functional areas, such as Customer Service, Accounts Receivable, and Procurement, on outstanding issues to ensure flow of required information from/to trading partners. Maintains e-commerce documentation and develops clear and up-to-date procedures for ongoing support of e-commerce. Performs mapping functions as necessary to meet current business issues and satisfy business partner requirements. Collaborates with trading partners and internal functional teams to troubleshoot data and mapping issues. Performs backup functions for data synchronization as needed. Less

Supports the development of e-commerce activities, such as online purchase orders, invoicing, Continuous Replenishment Program (CRP) or Vendor Managed Inventory (VMI) activity, warehouse interfaces, and bank relationships, that use electronic communication methods such as Electronic Data Interchange (EDI), File Transfer... More

How helpful is this page?

Are you a(n) e-Commerce Customer Service Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Pickens, South Carolina

View Salaries for e-Commerce Customer Service Representative in Other Cities

Job Openings by Indeed job search

Results for e-Commerce Customer Service Representative in Pickens, South Carolina

Customer Service Representative (Healthcare) - Greenville, SC

Concentrix

Customer Focus—Dedicated to keeping customers in mind, establishes and maintains effective relationship with customers and gains their trust and respect....

View job on Indeed.com

Part Time Receptionist - Greenville, SC

Asbury Automotive Group

Greet incoming customers, and continue to provide excellent customer service to customers and employees alike....

View job on Indeed.com

Call CenterTeam Lead - Healthcare - Greenville, SC

Concentrix

Customer Focus (Internal and External)—Dedicated to meeting and strives to exceed the needs of internal and external customers by delivering high quality...

View job on Indeed.com

Quickbooks CSR - 10/17/2016 - Greenville, SC

Concentrix

Previous experience in customer service, banking, financial services or call center experience is helpful. As a Customer Success Representative, you will use...

View job on Indeed.com

Manager in Training - Toyota of Greenville - Greenville, SC

Asbury Automotive Group

A desire to provide outstanding customer service. Do effective deliveries by inspecting vehicles, introducing clients to the Service Manager and making it a...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x