User Support Analyst Salary in Phoenix, Arizona

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for User Support Analyst in Phoenix, Arizona

The average salary of a(n) User Support Analyst in Phoenix, Arizona is $63,102.

The average hourly rate of a(n) User Support Analyst in Phoenix, Arizona is $30.34.

The average bonus of a(n) User Support Analyst in Phoenix, Arizona is $2,026.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

How helpful is this page?

Are you a(n) User Support Analyst?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Phoenix, Arizona

View Salaries for User Support Analyst in Other Cities

Job Openings by Indeed job search

Results for User Support Analyst in Phoenix, Arizona

Entry level Business Analyst - Phoenix, AZ

NetCloudTek

Great Marketing Support. Support ticketing queue management. Online & onsite support provided. Communication between developers and business users....

View job on Indeed.com

Business Analyst (part-time) - Phoenix, AZ

MSR Global LLC

User Acceptance Test Cases. DFI is looking for a Business Analyst(s) that can create end user documentation to support the implementation of the new system....

View job on Indeed.com

Service Desk Support Analyst I - Scottsdale, AZ

Scientific Technologies Corporation

Service Desk Support Analyst I. This position provides support to end users on a variety of issues:. This position would provide support to end users on a...

View job on Indeed.com

Desktop Support Analyst - Scottsdale, AZ

CompuCom

May conduct training programs designed to educate an organization’s computer users about basic and specialized applications....

View job on Indeed.com

Application Support Analyst I - Scottsdale, AZ

Scientific Technologies Corporation

Application Support Analyst. Resolve user issues by reviewing system/application information, recreating the user error and testing changes....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x