Manager Customer Service Salary in Phoenix, Arizona

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Manager Customer Service in Phoenix, Arizona

The average salary of a(n) Manager Customer Service in Phoenix, Arizona is $83,871.

The average hourly rate of a(n) Manager Customer Service in Phoenix, Arizona is $40.32.

The average bonus of a(n) Manager Customer Service in Phoenix, Arizona is $5,695.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Manager Customer Service?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Phoenix, Arizona

View Salaries for Manager Customer Service in Other Cities

Job Openings by Indeed job search

Results for Manager Customer Service in Phoenix, Arizona

Office Manager - Phoenix, AZ

NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA

Member Service, Counseling and MLO Work:. Supervise the services provided by Mortgage Consultants, Real Estate Agents, Administrative Assistants, third-party...

View job on Indeed.com

Customer Service Trainer - Scottsdale, AZ

Fender

Fender Musical Instruments Corporation ("FMIC) is looking for a Customer Service Training Specialist to join our “best in class” customer service team located...

View job on Indeed.com

Call Center Customer Service Manager - Phoenix, AZ

CVS Health

Manages the customer service functions through planning, analysis and problem solving through the direct and indirect management of Representatives, Benefits...

View job on Indeed.com

Customer Service Supervisor - Phoenix, AZ

American Woodmark Corporation

This job typically supervises a team of (1-5) Builder Service representatives under the direction of the Customer Service Manager....

View job on Indeed.com

Office Manager / Assistant - Tempe, AZ

AZ Lending Experts

Excellent customer service. Office Manager/ Assistant. The Manager Assistant will focus on business activities to increase office efficiency....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x