Customer Service Supervisor Salary in Phoenix, Arizona

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Supervisor in Phoenix, Arizona

The average salary of a(n) Customer Service Supervisor in Phoenix, Arizona is $58,991.

The average hourly rate of a(n) Customer Service Supervisor in Phoenix, Arizona is $28.36.

The average bonus of a(n) Customer Service Supervisor in Phoenix, Arizona is $1,888.00.

Job Description:

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those concerning rates or service in connection with any product or service offered. Reviews reports of findings and recommends response to customer issues, considering nature and complexity of issues, requirements, and actions of subordinates to ensure settlements are made correctly and satisfactorily. Maintains equipment level and type sufficient to accomplish objectives. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. Ensures compliance with established customer service policies and procedures. Recommends and implements new procedures. May receive, investigate, evaluate, and settle complaints and claims of customers. May explain to customer, by telephone or letter, action taken on complaint, or may follow up with customer to see that resolution was satisfactory. Less

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those... More

How helpful is this page?

Are you a(n) Customer Service Supervisor?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Phoenix, Arizona

View Salaries for Customer Service Supervisor in Other Cities

Job Openings by Indeed job search

Results for Customer Service Supervisor in Phoenix, Arizona

Supervisor, Customer Service - Phoenix, AZ

Fiserv, Inc.

As a Supervisor Customer Operations, you will be responsible for the following:. The Electronic Payments Customer Solutions team is focused on providing...

View job on Indeed.com

Sevice Solutions Supervisor (Call Center) - Peoria, AZ

Cushman & Wakefield

Solution Services Team – Supervisor. Customer Service – 24/7/365 Call Center. Must have excellent customer service and written/verbal communication skills....

View job on Indeed.com

Customer Service Supervisor - Phoenix, AZ

The CORE Institute

Supervises customer service staff ensuring quality world class customer service is provided to internal and external customers at all times....

View job on Indeed.com

Call Center Customer Service Supervisor - Phoenix, AZ

ACCC Insurance Company

Supervise team of Customer Service Representatives. Provide highest quality of service to customers. ACCC Insurance Company seeks experienced *Customer Service...

View job on Indeed.com

Call Center Supervisor for Work From Home - Phoenix, AZ

CVS Health

Exciting career opportunity as a Work From Home Call Center / Customer Service Supervisor – Healthcare / Work from Home in Phoenix , AZ....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x