Customer Service Clerk Salary in Phoenix, Arizona

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Average Salary for Customer Service Clerk in Phoenix, Arizona

The average salary of a(n) Customer Service Clerk in Phoenix, Arizona is $31,055.

The average hourly rate of a(n) Customer Service Clerk in Phoenix, Arizona is $14.93.

The average bonus of a(n) Customer Service Clerk in Phoenix, Arizona is $534.00.

Job Description:

Assists customers with selection and purchase or rental of items, such as cars, clothing, jewelry, hardware, etc., in service and retail establishments, such as department stores, rental companies, banks, insurance offices, and other service or retail industries. Helps with special services, such as gift wrapping, engraving, sales, returns, and taking payments. Takes orders for such items as decorated cakes, cut flowers, personalized greeting cards and stationery, and merchandise rentals and repairs. Verifies understanding of requests, answers questions, and offers assistance. Initiates service by recording requests and forwarding to appropriate department. Collects revenue by receiving and recording payments. Resolves customer complaints and requests for refunds, exchanges, and adjustments. Resolves billing problems by identifying the problem, explaining procedures, and forwarding required adjustments. Provides customers with catalogs and information concerning prices, shipping time, and costs. Improves quality results by evaluating processes and recommending changes. Helps customers have an enjoyable purchasing experience. Less

Assists customers with selection and purchase or rental of items, such as cars, clothing, jewelry, hardware, etc., in service and retail establishments, such as department stores, rental companies, banks, insurance offices, and other service or retail industries. Helps with special... More

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