Customer Service Manager Salary in Pearland, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Pearland, Texas

The average salary of a(n) Customer Service Manager in Pearland, Texas is $91,835.

The average hourly rate of a(n) Customer Service Manager in Pearland, Texas is $44.15.

The average bonus of a(n) Customer Service Manager in Pearland, Texas is $6,236.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Pearland, Texas

Job Openings by Indeed job search

Results for Customer Service Manager in Pearland, Texas

Call Center Operations Manager - Houston, TX

Asurion

Provides customer service to all internal customers of Asurion. Demonstrate innovation by enhancing or creating processes that will improve customer...

View job on Indeed.com

Performance & Continuous Improvement Manager - 12 M - Houston, TX

Houston Independent School District

Takes routine or required customer actions to meet customer needs. Performance & Continuous Improvement Manager - HCA....

View job on Indeed.com

Area Manager, Operations (Custodial) - Houston, TX

Houston Independent School District

Interactions are typically with customers, senior level professional staff, and managers. High School Diploma or GED. Area Manager, Operations (Custodial)....

View job on Indeed.com

Assistant Director - Supply Chain Management - Houston, TX

City of Houston

Good vendor management and customer service skills. Certified Professional Contract Manager (CPCM). MINIMUM LICENSE REQUIREMENTS*....

View job on Indeed.com

Manager, Healthcare Customer Support - Houston, TX

Cyberonics

Realistically, you will be expected to evidence having substantial customer service experience with a leading organization renowned for their customer service...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x