Customer Service Manager Salary in Omaha, Nebraska

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Average Salary for Customer Service Manager in Omaha, Nebraska

The average salary of a(n) Customer Service Manager in Omaha, Nebraska is $80,532.

The average hourly rate of a(n) Customer Service Manager in Omaha, Nebraska is $38.72.

The average bonus of a(n) Customer Service Manager in Omaha, Nebraska is $5,468.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Mutual of Omaha

Excellent customer interactions skills in a sales and service environment. Our commitment to customer service is the cornerstone of our vision and values....

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Werner Enterprises

Customer Service Managers manage, solicit, assist and maintain our established customer base within a geographical area....

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Hayneedle

Staying true to our roots, Hayneedle operates from a foundation built by free-thinking innovators with an unwavering passion for bringing the best products,...

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