Customer Service Representative (General Calls) Salary in New York-Manhattan, New York

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Average Salary for Customer Service Representative (General Calls) in New York-Manhattan, New York

The average salary of a(n) Customer Service Representative (General Calls) in New York-Manhattan, New York is $39,773.

The average hourly rate of a(n) Customer Service Representative (General Calls) in New York-Manhattan, New York is $19.12.

The average bonus of a(n) Customer Service Representative (General Calls) in New York-Manhattan, New York is $724.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in New York-Manhattan, New York

Customer Service Representative - New York, NY

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The Customer Service Representative (CSR) answers a high-volume of inbound phone calls to Weill Cornell Imaging at NewYork-Presbyterian’s (WCINYP) Call Center....

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Claims Relationship Representative - New York, NY

NYC Health + Hospitals

Knowledge of customer service principles and practices. A minimum of one year of Customer Service experience and at least (3) years of claims insurance...

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Community Assistant - New York, NY

MANHATTAN COMMUNITY BOARD #10

Excellent customer service skills. Attend Monthly General Board meetings and Community meetings. Open community board office, answer telephone and direct calls...

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Customer Service Representative - New York, NY

Petri Plumbing & Heating

Client Service Represenative. Delivering WOW Through Service*. Work within our team to dispatch all service calls to technicians in an efficient manner....

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Contracting Specialist - New York, NY

Natus Medical Incorporated

Stay up-to-date and follow all quality system procedures related to this job, which can affect the quality of products or services provided to our customers....

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