Customer Service Manager Salary in New Bern, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in New Bern, North Carolina

The average salary of a(n) Customer Service Manager in New Bern, North Carolina is $79,762.

The average hourly rate of a(n) Customer Service Manager in New Bern, North Carolina is $38.35.

The average bonus of a(n) Customer Service Manager in New Bern, North Carolina is $5,416.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in New Bern, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in New Bern, North Carolina

Retail Location Manager - Eastern North Carolina - New Bern, NC

Atlantic Wireless Communications

Manage customer flow to maintain and increase customer satisfaction. Solve complex customer issues. Atlantic Wireless, a top agent of US Cellular, is looking...

View job on Indeed.com

Customer Lead - Vanceboro, NC

Food Lion

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard...

View job on Indeed.com

Relocation Coordinator - New Bern, NC

Preservation Management, Inc.

Basic computer, Microsoft Office, Email (Outlook), Industry Specific Software, Copy Machine, Fax Machine and Scanner....

View job on Indeed.com

Professional Community Manager - New Bern, NC

Real Estate Plus, Inc.

Strong customer services skills and professionalism are expected. Active NC Real Estate License would be preferred, but not required....

View job on Indeed.com

Manager Manufacturing Production II - New Bern, NC

Moen

Must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Implements performance management, progressive discipline,...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x