Customer Service Manager Salary in New Bern, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in New Bern, North Carolina

The average salary of a(n) Customer Service Manager in New Bern, North Carolina is $79,943.

The average hourly rate of a(n) Customer Service Manager in New Bern, North Carolina is $38.43.

The average bonus of a(n) Customer Service Manager in New Bern, North Carolina is $5,428.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in New Bern, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in New Bern, North Carolina

Affordable Housing Property Manager - New Bern, NC

Real Estate Plus, Inc.

Strong customer service skills and professional attitude. North Carolina Real Estate Brokers license a plus. The available position is one that has opportunity...

View job on Indeed.com

Customer Engagement Leader - New Bern, NC

PETSMART

Similar Job Titles – Customer Service Manager, Department Manager, Department Supervisor, Retail Manager PetSmart is an equal opportunity employer....

View job on Indeed.com

Property Manager - New Bern, NC

Real Estate Plus, Inc.

Strong customer service skills and professional attitude. North Carolina Real Estate Brokers license in active status....

View job on Indeed.com

Intellectual Property Attorney/Patent Agent - New Bern, NC

Bosch and Siemens Home Appliances Group

Provides IP intelligence services. Welcome to the innovation leader in home appliances, welcome to the team!...

View job on Indeed.com

Area Manager - New Bern, NC

Chapel Hill Subway Group, LLC

Improving customer service. Demonstrated experience in customer service management. Deliver superior guest services and ensure absolute customer satisfaction....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x