Customer Service Manager Salary in Mocksville, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Mocksville, North Carolina

The average salary of a(n) Customer Service Manager in Mocksville, North Carolina is $84,307.

The average hourly rate of a(n) Customer Service Manager in Mocksville, North Carolina is $40.53.

The average bonus of a(n) Customer Service Manager in Mocksville, North Carolina is $5,724.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Mocksville, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Mocksville, North Carolina

Fulfillment Manager - Winston-Salem, NC

Brownells

Compliance, supply chain, customer service, marketing, and finance to ensure achievement of business objectives....

View job on Indeed.com

Operations Team Manager - Statesville, NC

Belk

Manager on Duty Assignment • Supervise customer service during assigned period. Resolve customer service issues as needed....

View job on Indeed.com

Full Time Customer Service Manager Trainee Winston Salem, NC - Winston-Salem, NC

Harris Teeter

Orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training....

View job on Indeed.com

Regional Manager of Operations - Winston-Salem, NC

NPC International dba Pizza Hut

Regional Manager of Operations*. In this great opportunity you would be responsible for successfully coordinating and directing activities within your assigned...

View job on Indeed.com

Mgr Asst Center - Winston-Salem, NC

CSL Behring

15 In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x