Customer Service Manager Salary in Missouri - State Average, Missouri

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Average Salary for Customer Service Manager in Missouri - State Average, Missouri

The average salary of a(n) Customer Service Manager in Missouri - State Average, Missouri is $82,585.

The average hourly rate of a(n) Customer Service Manager in Missouri - State Average, Missouri is $39.70.

The average bonus of a(n) Customer Service Manager in Missouri - State Average, Missouri is $5,608.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Customer Service Manager - O'Fallon, MO

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Customer Service Manager - St. Louis, MO

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Customer service orientation. Proven working experience as a customer service manager. Improve customer service experience, create engaged customers and...

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Customer Support Manager - St. Louis, MO

Reed Elsevier

Manages the Customer Service program to ensure timely and accurate service per service level agreements. Implements and interprets Customer Service policies and...

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Assistant Manager - Palmyra, MO

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Frequency, nature and timely resolution of customer complaints. Ensures resolution of non-compliance issues....

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Sales Manager Trainee- Retail Marketing (Springfield, MO) - Springfield, MO

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Previous sales and/or marketing management experience requiredStrong communication and customer service skillsStrong Leadership and Team Building SkillsWorking...

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