Customer Service Manager Salary in Missouri - State Average, Missouri

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Average Salary for Customer Service Manager in Missouri - State Average, Missouri

The average salary of a(n) Customer Service Manager in Missouri - State Average, Missouri is $82,208.

The average hourly rate of a(n) Customer Service Manager in Missouri - State Average, Missouri is $39.52.

The average bonus of a(n) Customer Service Manager in Missouri - State Average, Missouri is $5,582.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Missouri - State Average, Missouri

Customer Service Manager - St. Louis, MO

Creative Communications for the Parish

Help develop customer service policies and procedures and help handle face-to-face complex inquiries from customers....

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Service Center Area Manager - St. Louis, MO

McElroy Metal

Interviews, selects, trains, motivates, manages, and evaluates Service Center Managers. Functions as liaison between retail accounting department and Service...

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Customer Service Manager - Creve Coeur, MO

Office Depot OfficeMax

The Customer Service Manager, will proactively engage with customers to exceed their needs, ensure a positive customer experience and work to generate revenue...

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Customer Care Manager - Columbia, MO

BrightStar Care - Missouri

Effectively manages the customer care procedures and serves as point of contact for client / customer relations....

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HR CONSULTANT-TALENT ACQUISITION - Columbia, MO

University of Missouri - St. Louis

They must demonstrate customer service, collaboration, confidentiality, integrity and a commitment to inclusion, diversity and equal opportunity in their...

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