Service Delivery Manager Salary in Minnesota - State Average, Minnesota

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Service Delivery Manager in Minnesota - State Average, Minnesota

The average salary of a(n) Service Delivery Manager in Minnesota - State Average, Minnesota is $85,186.

The average hourly rate of a(n) Service Delivery Manager in Minnesota - State Average, Minnesota is $40.95.

The average bonus of a(n) Service Delivery Manager in Minnesota - State Average, Minnesota is $3,407.00.

Job Description:

Manages the performance of services to clients as agreed in the contract and ensures that the service levels are achieved. Manages the day-to-day operations of the Service Delivery teams as well as contract development, signing and tracking, and customer and vendor relationship management. Implements and updates current business processes which will maximize efficiency, productivity, and drive the delivery of products, goods, and services to customers in a quality and timely manner. Designs future processes and defines system requirements for functional areas within the Service Delivery organization. Establishes measurement criteria for processes so team can continuously improve, by assessing weak points, measuring progress, and adjusting to the changing needs of the business. Ensures service level agreements are achieved and client expectations are met or exceeded. Builds services relationships with clients, providing regular communication and status/performance updates. Maintains working relationships or partnerships with existing and future vendors. Ensures quality and profitable services are performed to the agreed service level agreement. Ensures that systems, processes, and methodologies as specified are followed allowing effective monitoring, control, and support of service delivery. Provides reports to an agreed schedule or on request, including management and account performance reports. Attends client service review meetings, covering performance reports, service improvements, quality, and processes. Interfaces with Procurement, Financial Services, Technical Services, Sales, Consulting, and Legal as required. Less

Manages the performance of services to clients as agreed in the contract and ensures that the service levels are achieved. Manages the day-to-day operations of the Service Delivery teams as well as contract development, signing and tracking, and customer and... More

How helpful is this page?

Are you a(n) Service Delivery Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Minnesota - State Average, Minnesota

View Salaries for Service Delivery Manager in Other Cities

Job Openings by Indeed job search

Results for Service Delivery Manager in Minnesota - State Average, Minnesota

Customer Service Manager - Shakopee, MN

Total Filtration Services, Inc.

The Customer Service Manager oversees and manages the full scope of operational activity within the branch, including all facility, customer service, A/R,...

View job on Indeed.com

Contract Service Delivery Associate Manager - Minneapolis, MN

Accenture

Delivery Lifecycle professionals envision, estimate, define, build and deploy Accenture's solutions using standard delivery assets to improve client´s delivery...

View job on Indeed.com

O/S Technical Delivery Manager - Eagan, MN

OBJ corp

O/S Technical Delivery Manager (1912174791)*. Monitor service delivery performance against targets and customer service indicators....

View job on Indeed.com

Technical Delivery Manager - Eden Prairie, MN

DISYS

Technical Delivery Manager Responsibilities:. Qualifications for Technical Delivery Manager:. The Technical Delivery Manager role functions as a project...

View job on Indeed.com

Service Delivery Manager - Duluth, MN

Essentia Health

The Service Delivery Manager will also develop, implement, and oversee policies, procedures and metrics to ensure quality service levels and quick resolution...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x