Member Services Representative Salary in Minneapolis, Minnesota

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Member Services Representative in Minneapolis, Minnesota

The average salary of a(n) Member Services Representative in Minneapolis, Minnesota is $41,445.

The average hourly rate of a(n) Member Services Representative in Minneapolis, Minnesota is $19.93.

The average bonus of a(n) Member Services Representative in Minneapolis, Minnesota is $816.00.

Job Description:

Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status, and demographics. Provides customer service to plan members, providers, and employer groups by answering complex benefit questions, resolving issues, and educating callers. Typically has more than two years of experience in customer service. Receives inquiries from members via the Internet, telephone, and in writing regarding covered benefits. Provides assistance in resolving problems such as finding physicians, arranging transportation, ordering identification cards, changing primary care case managers, filing appeals, resolving billing errors, and accessing payment. Maintains records of all contacts and results. Provides claim status, payment amounts, and/or denials for processed claims. Reports successive claims payment issues or member issues to management for appropriate intervention. Assists providers with standard electronic claims submission questions and works with providers to resolve problems in filing electronic claims. Mails out provider directories and new member packets. Assists providers and members in accessing information via the organization's online services directory. May intercede on the member's behalf with providers and other parties to resolve member problems. Less

Communicates effectively with providers and members of the health plan, answering inquiries about member eligibility, plan benefits, claims status, and demographics. Provides customer service to plan members, providers, and employer groups by answering complex benefit questions, resolving issues, and educating... More

How helpful is this page?

Are you a(n) Member Services Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Minneapolis, Minnesota

View Salaries for Member Services Representative in Other Cities

Job Openings by Indeed job search

Results for Member Services Representative in Minneapolis, Minnesota

Guest Services Representative - Front Desk - Minneapolis, MN

G6 Hospitality

The Guest Services Representative position is a member of the Welcome Team. Exhibit a Heart for Service for Guests and Team Members with a dedication to great...

View job on Indeed.com

Guest Services Representative - Front Desk - Roseville, MN

G6 Hospitality

The Guest Services Representative position is a member of the Welcome Team. Exhibit a Heart for Service for Guests and Team Members with a dedication to great...

View job on Indeed.com

Guest Services Representative - Front Desk - Lakeville, MN

G6 Hospitality

The Guest Services Representative position is a member of the Welcome Team. Exhibit a Heart for Service for Guests and Team Members with a dedication to great...

View job on Indeed.com

Client Service Representative I - Minneapolis, MN

CIOX Health

Proven customer service experience and/or training. Being proactive in identifying and addressing member concerns, or problems....

View job on Indeed.com

Customer Service Representative - Minneapolis, MN

U-Haul

Our moonlighter customer service representatives are talented, trained, and knowledgeable members of our team because they help us meet our customers’ needs and...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x