Analyst User Support Salary in Minneapolis, Minnesota

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Average Salary for Analyst User Support in Minneapolis, Minnesota

The average salary of a(n) Analyst User Support in Minneapolis, Minnesota is $68,010.

The average hourly rate of a(n) Analyst User Support in Minneapolis, Minnesota is $32.70.

The average bonus of a(n) Analyst User Support in Minneapolis, Minnesota is $2,183.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

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Technical Support Analyst - Eden Prairie, MN

Spok, Inc.

Provide technical support to external customers, and escalate issues as necessary. Regularly communicate with external customers, troubleshoot and resolve...

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Systems Support Analyst 4 - Minneapolis, MN

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Systems Support Analyst 4. The analyst will be. This position will also work with product users across the enterprise to ensure new solutions continue to...

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Application Tech Support Analyst - Minneapolis, MN

Accenture

Ensure the availability of an application or product for end users. Provide day to day support for one or more products or applications that are deployed to the...

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