Customer Service Representative (General Calls) Salary in Middletown, New Jersey

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (General Calls) in Middletown, New Jersey

The average salary of a(n) Customer Service Representative (General Calls) in Middletown, New Jersey is $38,358.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Middletown, New Jersey is $18.44.

The average bonus of a(n) Customer Service Representative (General Calls) in Middletown, New Jersey is $698.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

How helpful is this page?

Are you a(n) Customer Service Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Middletown, New Jersey

View Salaries for Customer Service Representative (General Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Service Representative (General Calls) in Middletown, New Jersey

Customer Care Representative - New Brunswick, NJ

Puerto Rican Action Board

The Customer Care Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth...

View job on Indeed.com

Call Center Customer Service Monitoring Rep. (NJ residents preferred) - Manasquan, NJ

Criticom Monitoring Services

Answer phone calls from customers. Call customers notifying and/or verifying alarm signals. Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring...

View job on Indeed.com

Telephone Service Representative - New York, NY

New York University

Experience providing customer service in dentistry. Experience providing a high level of customer service. Experience with telephone and voicemail systems and...

View job on Indeed.com

Customer Service Representative - Edison, NJ

DankStop

2+ years previous experience in sales, customer service, or retail. Those who do not have any college degree, please have at least 3+ years experience in a...

View job on Indeed.com

Account Services Representative - Red Bank, NJ

Plymouth Rock Management Company of NJ

ACCOUNT SERVICES REPRESENTATIVE. Maintain a high level of customer service. Plymouth Rock Service Center. Assumes ownership of your assigned customer accounts....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x