Customer Service Representative (General Calls) Salary in Michigan - State Average, Michigan

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Average Salary for Customer Service Representative (General Calls) in Michigan - State Average, Michigan

The average salary of a(n) Customer Service Representative (General Calls) in Michigan - State Average, Michigan is $35,154.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Michigan - State Average, Michigan is $16.90.

The average bonus of a(n) Customer Service Representative (General Calls) in Michigan - State Average, Michigan is $640.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Michigan - State Average, Michigan

General Clerk III - Detroit, MI

Integrated Systems Development

Performs daily customer service duties. Dispatching personnel to respond to service calls. I&L FMS Joint Venture has an immediate opening for a temporary...

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Medical Receptionist/Front Desk - Livonia, MI

Infinity Primary Care

Must have interpersonal skills necessary for good customer service and teamwork. Demonstrates positive customer service skills towards patients, medical staff,...

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Clinic Service Representative Job - Sterling Heights, MI

Henry Ford Health System

Clinic Service Representative. Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service...

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Customer Service Representative (08/29) - Farmington Hills, MI

Minacs

The Customer Service Representative will address key areas of customer concern with regard to gas and electric emergencies;...

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Call Center Card Services Representative Auburn Hills - Auburn Hills, MI

Comerica

Card Services Representative, Comerica Customer Contact Center. Provide remarkable customer service by handling inbound customer service calls, offering problem...

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