Customer Service Manager Salary in Michigan - State Average, Michigan

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Average Salary for Customer Service Manager in Michigan - State Average, Michigan

The average salary of a(n) Customer Service Manager in Michigan - State Average, Michigan is $86,607.

The average hourly rate of a(n) Customer Service Manager in Michigan - State Average, Michigan is $41.64.

The average bonus of a(n) Customer Service Manager in Michigan - State Average, Michigan is $5,881.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Customer Service Manager - Utica, MI

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Ability to lift a minimum of 50 lbs., team lift 100 lbs. Our *Assistant Managers*. If you are a motivated, enthusiastic rock star who enjoys a fast-paced team...

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Customer Service Manager - Novi, MI

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Excellent customer service and customer relationship building skills. The Client Relationship Manager also manages and oversees customer service activity at his...

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Customer Service Account Manager - Farmington Hills, MI

DMC Results

Customer Service Account Manager. Assisting customers in appointment setting and provider services. The Customer Service Account Manager department acts as a...

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