Bilingual Customer Service Representative Salary in Memphis, Tennessee

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Average Salary for Bilingual Customer Service Representative in Memphis, Tennessee

The average salary of a(n) Bilingual Customer Service Representative in Memphis, Tennessee is $36,043.

The average hourly rate of a(n) Bilingual Customer Service Representative in Memphis, Tennessee is $17.33.

The average bonus of a(n) Bilingual Customer Service Representative in Memphis, Tennessee is $699.00.

Job Description:

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, and provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers, often using a foreign language, by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers, often using a foreign language, to provide information in response to inquires about accounts, products, and services. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product... More

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Results for Bilingual Customer Service Representative in Memphis, Tennessee

Bilingual Contact Center Banking Professional - Memphis, TN

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1 year of customer service and/or sales. Customer Service/Call Center. Provide excellent customer service and provide answers to client questions within set...

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Bilingual Customer Service Representative - Memphis, TN

TMX Finance

Bilingual Customer Service Representative. The talented group of Customer Service Representatives at TMX is also responsible for following up with customers...

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Part Time Wireless Sales Advocate Cricket Wireless - Memphis, TN

AT&T

Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer...

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Part Time Customer Service Rep - Memphis, TN

Independent Bank

The customer service representative is responsible for working in the Customer Service Department and Contact Center, and answering in-bound customer calls, and...

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Customer Service Representative II - Olive Branch, MS

MAHLE

Customer Service Representative II. Participate in training and development programs designed for improved customer service....

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