Customer Service Manager Salary in McKeesport, Pennsylvania

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in McKeesport, Pennsylvania

The average salary of a(n) Customer Service Manager in McKeesport, Pennsylvania is $84,036.

The average hourly rate of a(n) Customer Service Manager in McKeesport, Pennsylvania is $40.40.

The average bonus of a(n) Customer Service Manager in McKeesport, Pennsylvania is $5,706.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in McKeesport, Pennsylvania

Job Openings by Indeed job search

Results for Customer Service Manager in McKeesport, Pennsylvania

Supervisor Central Sterile Processing - McKeesport, PA

UPMC

Supervises employees and serves the customer as a resource to service problems and/or questions. Older Adult Protective Services Act....

View job on Indeed.com

Customer Service Supervisor (Pharmacy Call) - Pittsburgh, PA

Cigna

3+ years of customer service experience required. Bus Ops--Customer Service. Manages the daily operations of assigned team of 17-20+ customer service advocates...

View job on Indeed.com

Manager - Turtle Creek, PA

Par Mar # 75

Maintain an attractive image in the food service area and ensure accurate handling of the Food Service Department including but not limited to:....

View job on Indeed.com

Credit and Collections Coordinator - Export, PA

FS-Elliott Co., LLC

Excellent customer focus. Administer and assist with customer contracts. Enter order, invoice customers according to payment terms....

View job on Indeed.com

Customer Service Call Center Manager - North Huntingdon, PA

Century Support Services

The Customer Service Manager will plan, direct and manage all functions of the call center operations. Knowledge and understanding of omnichannel and how to...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x