Customer Service Representative (Specialized Calls) Salary in Massachusetts - Commonwealth Average, Massachusetts

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Average Salary for Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts

The average salary of a(n) Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts is $61,318.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts is $29.48.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts is $1,521.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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Results for Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts

Customer Service Representative - Quincy, MA

OneBeacon Insurance Group

We are a specialized insurance agency seeking an experienced, full-time Customer Service Representative to work with schools, colleges and parents....

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Security Representative (Part-time) - Watertown, MA

Perkins School for the Blind

Dedication to excellent customer service. Answering phone calls and documenting all messages and requests. Rendering first-responder services to all emergencies...

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Sales Support Specialist - Danvers, MA

Power Sales Group, Inc.

2+ years of experience in customer service. Associates or Bachelor’s Degree or Equivalent Customer Service Experience....

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Client Service Representative (Health Care) - Charlestown, MA

TSI - Transworld Systems Inc

TSI, is a leading supplier of specialized business process outsourcing (BPO) services that are delivered in our call centers through a diverse workforce across...

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Practice Customer Service Representative - Lexington, MA

Beth Israel Deaconess Medical Center

Specialized knowledge not required. Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional,...

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