Customer Service Representative (Specialized Calls) Salary in Massachusetts - Commonwealth Average, Massachusetts

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Average Salary for Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts

The average salary of a(n) Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts is $61,246.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts is $29.45.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts is $1,519.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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Results for Customer Service Representative (Specialized Calls) in Massachusetts - Commonwealth Average, Massachusetts

Customer Service Representative - Quincy, MA

OneBeacon Insurance Group

We are a specialized insurance agency seeking an experienced, full-time Customer Service Representative to work with schools, colleges and parents....

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Patient Experience Representative - Boston, MA

Boston Children's Hospital

Initiating call for emergency services as required. Providing positive and effective customer service that supports departmental and hospital operations....

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Call Center Representative - Norwood, MA

Mercer

Call Center Representative. Customer Service Skills Training. Field incoming calls to support main call center during high call volume periods as needed....

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Practice Customer Service Representative - Lexington, MA

Beth Israel Deaconess Medical Center

Specialized knowledge not required. Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional,...

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Security Representative II - Worcester, MA

Hanover Insurance

Security Representative II. 85620 - Enterprise Support Services. Answer phone calls and document requests. Render first responder services for all emergencies:....

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