Customer Service Manager Salary in Maple Grove, Minnesota

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Average Salary for Customer Service Manager in Maple Grove, Minnesota

The average salary of a(n) Customer Service Manager in Maple Grove, Minnesota is $89,488.

The average hourly rate of a(n) Customer Service Manager in Maple Grove, Minnesota is $43.02.

The average bonus of a(n) Customer Service Manager in Maple Grove, Minnesota is $6,076.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Maple Grove, Minnesota

Customer Service Manager - Medina, MN

Rockler Companies, Inc.

This position directs activities to create an environment that is focused on creating long term customer relationships, and single point of contact resolution...

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Catering Coordinator/ Catering Sales Customer Service Representative - Maple Grove, MN

Cafe Zupas

Assisting orders, consulting customers, phone order customer service. EXCELLENT Customer Service Skills. You will know your schedule months in advance and will...

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Client Services Manager - Minneapolis, MN

Willis Towers Watson

Prior call-center or customer service experience helpful. Ensure issue management/resolution process is working successfully by adhering to minimum resolution...

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Customer Service Manager - Edina, MN

Jerry's Enterprises Inc

The Emphasis in this position is to provide effective management of front-end policies and procedures, cashier supervision, labor control and customer relations...

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Service Director - Minnetonka, MN

Morries Automotive Group

Proven track record of customer service, people management, and proficiency in reading financial statements. The Service Director is a position that is the key...

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