Customer Service Manager Salary in Lynchburg, Virginia

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Lynchburg, Virginia

The average salary of a(n) Customer Service Manager in Lynchburg, Virginia is $83,416.

The average hourly rate of a(n) Customer Service Manager in Lynchburg, Virginia is $40.10.

The average bonus of a(n) Customer Service Manager in Lynchburg, Virginia is $5,664.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Lynchburg, Virginia

View Salaries for Customer Service Manager in Other Cities

Job Openings by Indeed job search

Results for Customer Service Manager in Lynchburg, Virginia

Customer Engagement Leader - Lynchburg, VA

PETSMART

Similar Job Titles – Customer Service Manager, Department Manager, Department Supervisor, Retail Manager PetSmart is an equal opportunity employer....

View job on Indeed.com

Customer Contact Center -Sales Manager - Lynchburg, VA - Lynchburg, VA

J.Crew Group, Inc.

Extensive customer service and leadership background. Customer Contact Center. The Virginia Contact Center Sales Manager will be responsible for the day-to-day...

View job on Indeed.com

Mgr Disability Benefits - Altavista, VA

Standard Insurance Company

Supervise section to provide responsive customer service to claimants, policyowners and group offices. Come join us and share our passion for serving our...

View job on Indeed.com

Supervisor, Customer Service - Rustburg, VA

Shentel

Supervise Customer Service Representatives and Customer Service Clerks to ensure that the annual Business Plan and all key performance indicators are met or...

View job on Indeed.com

LEAD SALES ASSOCIATE-FT - Forest, VA

Dollar General

Provide exemplary customer service. Provide superior customer service leadership. In the Absence of the Store Manager or Assistant Store Manager:....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x