Customer Service Manager Salary in Lynchburg, Virginia

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Lynchburg, Virginia

The average salary of a(n) Customer Service Manager in Lynchburg, Virginia is $83,320.

The average hourly rate of a(n) Customer Service Manager in Lynchburg, Virginia is $40.06.

The average bonus of a(n) Customer Service Manager in Lynchburg, Virginia is $5,657.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Lynchburg, Virginia

View Salaries for Customer Service Manager in Other Cities

Job Openings by Indeed job search

Results for Customer Service Manager in Lynchburg, Virginia

Supervisor, Customer Service - Rustburg, VA

Shentel

Supervise Customer Service Representatives and Customer Service Clerks to ensure that the annual Business Plan and all key performance indicators are met or...

View job on Indeed.com

F948 - Customer Account Manager - Lynchburg, VA

Aaron's Kelly Rentals

And providing the BEST customer service in our industry? Manage expired customer agreements. Five day work week....

View job on Indeed.com

Sr. Analyst/ Operations Coordinator - Lynchburg, VA

Flowserve

Maintain customer order blanket quotation and contracts database. Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and...

View job on Indeed.com

F961 - Customer Account Manager - Altavista, VA

Aaron's Kelly Rentals

And providing the BEST customer service in our industry? Manage expired customer agreements. Five day work week....

View job on Indeed.com

Director of Operations - Lynchburg, VA

SouthernCare, Inc.

Lift or move up to 25 lbs when transporting supplies and occasionally lift and turn patients in excess of 50 lbs....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x