Customer Service Manager Salary in Lufkin, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Lufkin, Texas

The average salary of a(n) Customer Service Manager in Lufkin, Texas is $79,659.

The average hourly rate of a(n) Customer Service Manager in Lufkin, Texas is $38.30.

The average bonus of a(n) Customer Service Manager in Lufkin, Texas is $5,409.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Lufkin, Texas

Job Openings by Indeed job search

Results for Customer Service Manager in Lufkin, Texas

Manager - Lufkin, TX

Dairy Queen

Qualified candidates must have excellent customer service and employee relation skills. Must have excellent customer service skills, exhibit good manners,...

View job on Indeed.com

Community Manager, Relay For Life - Lufkin, TX

AMERICAN CANCER SOCIETY

Strong customer service orientation, with extensive experience in effectively addressing and resolving issues with constituents....

View job on Indeed.com

Customer Service Specialist - Lufkin, TX

Ferrellgas

Assists Service Center General Manager in managing customer retention activities by serving as liaison between customer and Service Center to ensure customer...

View job on Indeed.com

AR Management Operations Director - Lufkin, Texas - Lufkin, TX

Tenet Healthcare

To provide advanced customer service Ability. Reports (titles) Managers Indirect. Managers and Directors Primary Location:....

View job on Indeed.com

Customer Engagement Leader - Lufkin, TX

PETSMART

Similar Job Titles – Customer Service Manager, Department Manager, Department Supervisor, Retail Manager PetSmart is an equal opportunity employer....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x