Customer Service Manager Salary in Lubbock, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Lubbock, Texas

The average salary of a(n) Customer Service Manager in Lubbock, Texas is $81,536.

The average hourly rate of a(n) Customer Service Manager in Lubbock, Texas is $39.20.

The average bonus of a(n) Customer Service Manager in Lubbock, Texas is $5,536.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Lubbock, Texas

Job Openings by Indeed job search

Results for Customer Service Manager in Lubbock, Texas

Service Center Manager - OPE024033 - Lubbock, TX

XPO Logistics Less-Than-Truckload

Service Center Manager. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require....

View job on Indeed.com

CUSTOMER BUSINESS MANAGER 2 - Lubbock, TX

CROSSMARK

Customer service (NPS). PC knowledge and skills in word, excel, email and PowerPoint; A valid driver’s license....

View job on Indeed.com

Customer Service Manager (LU) - Lubbock, TX

Paceline Collision Systems

Paceline Collision Centers, a leading provider of collision repair services, is seeking a qualified candidate to fill the position of Customer Service Manager...

View job on Indeed.com

Customer Relations Representative - Gene Messer Kia - Lubbock, TX

Group 1 Automotive

Assister Service Manager with any service concerns. Discuss ideas with Customer Relations Director and Service Director which would help improve the overall...

View job on Indeed.com

Front Desk Manager - Lubbock, TX

Bodyworks Family Sports center 4th street

Greeting members, answering phones and directing calls, handling point of sale transactions, excellent customer service skills....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x