Branch Customer Service Representative Salary in Louisville, Kentucky

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Average Salary for Branch Customer Service Representative in Louisville, Kentucky

The average salary of a(n) Branch Customer Service Representative in Louisville, Kentucky is $25,311.

The average hourly rate of a(n) Branch Customer Service Representative in Louisville, Kentucky is $12.17.

The average bonus of a(n) Branch Customer Service Representative in Louisville, Kentucky is $337.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Louisville, Kentucky

Customer Service Representative - Louisville, KY

Graybar Electric

Knowledge of branch inventory products and the Company's services. Serve as key contact and liaison for customers to ensure total customer satisfaction....

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Parts Customer Service Representative - Louisville, KY

Raymond Storage Concepts, Inc.

Provide parts support and customer service to RSCI’s customers. Reporting to the Parts Manager and under the guidance of the Louisville branch Operations...

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Member Service Representative / Teller - Louisville, KY

Autotruck Financial Credit Union

The Member Service Representative is the front line employee who provides customer service and assistance to all members and nonmembers at the branch....

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Customer Service Representative, Hurstbourne - Part-time - Louisville, KY

AAA

Customer Service Representative, Hurstbourne - Part-time. Customer Service Representative, Branch Specialist II, opportunity at the....

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Consumer Loan Representative - Louisville, KY

Personal Finance Company

The Consumer Loan Representative is a customer service oriented entry level position. The Consumer Loan Representative is responsible for providing effective...

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