Customer Service Manager Salary in Lexington, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Lexington, North Carolina

The average salary of a(n) Customer Service Manager in Lexington, North Carolina is $80,672.

The average hourly rate of a(n) Customer Service Manager in Lexington, North Carolina is $38.78.

The average bonus of a(n) Customer Service Manager in Lexington, North Carolina is $5,478.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Lexington, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Lexington, North Carolina

Customer Care Manager - Winston-Salem, NC

Liberty Hardware

 Drive innovation and continuous improvement of the Customer Care function, Identify and implement Customer Care-related best practices....

View job on Indeed.com

Mgr Construction Operations - Winston-Salem, NC

Novant Health

Strong client service skills, including understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations....

View job on Indeed.com

Operations Manager - Lexington, NC

Vitacost.com

2-5 years of management experience within customer service, operations, production, supply chain, process improvement, or other related professional areas is...

View job on Indeed.com

Customer Service Manager Trainee - High Point, NC - High Point, NC

Harris Teeter

Orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training....

View job on Indeed.com

Customer Service Team Manager, Enterprise Benefits (Winston-Salem, NC) - Winston-Salem, NC

Aon

Customer Service Team Manager. Customer Service Group. Customer Service Team Manager, Enterprise Benefits (Winston-Salem, NC)....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x