Customer Service Manager Salary in Lawrenceville, Georgia

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Average Salary for Customer Service Manager in Lawrenceville, Georgia

The average salary of a(n) Customer Service Manager in Lawrenceville, Georgia is $86,418.

The average hourly rate of a(n) Customer Service Manager in Lawrenceville, Georgia is $41.55.

The average bonus of a(n) Customer Service Manager in Lawrenceville, Georgia is $5,868.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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This is a part-time student assistant position up to 25 hours per week. The student assistant should have a strong oral and written communication skills, strong...

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Strong customer facing services experience (consulting, PM, AM) that includes issue resolution and escalation management at both the business owner and...

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Customer Support Manager - Lawrenceville, GA

Motorola Solutions

Major emphasis includes developing customer relationships that will position Motorola for Service growth throughout the designated customer base....

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Manager Contact Center - Alpharetta, GA

Delta Dental

Negotiation and dispute resolution skills. Hosts tours and visits customers, as needed. Occasionally required to stoop, kneel, climb and lift up to 25 pounds....

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Customer Service Desk Department Manager - Atlanta, GA

Von Maur

A Customer Service Desk Department Manager develops and motivates associates to provide excellent customer service....

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