Customer Service Supervisor Salary in Knoxville, Tennessee

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Supervisor in Knoxville, Tennessee

The average salary of a(n) Customer Service Supervisor in Knoxville, Tennessee is $55,432.

The average hourly rate of a(n) Customer Service Supervisor in Knoxville, Tennessee is $26.65.

The average bonus of a(n) Customer Service Supervisor in Knoxville, Tennessee is $1,774.00.

Job Description:

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those concerning rates or service in connection with any product or service offered. Reviews reports of findings and recommends response to customer issues, considering nature and complexity of issues, requirements, and actions of subordinates to ensure settlements are made correctly and satisfactorily. Maintains equipment level and type sufficient to accomplish objectives. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. Ensures compliance with established customer service policies and procedures. Recommends and implements new procedures. May receive, investigate, evaluate, and settle complaints and claims of customers. May explain to customer, by telephone or letter, action taken on complaint, or may follow up with customer to see that resolution was satisfactory. Less

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those... More

How helpful is this page?

Are you a(n) Customer Service Supervisor?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Knoxville, Tennessee

View Salaries for Customer Service Supervisor in Other Cities

Job Openings by Indeed job search

Results for Customer Service Supervisor in Knoxville, Tennessee

Call Center Supervisor - Knoxville, TN

DialAmerica

Dynamic personality with a focus on customer service and motivational skills. We are currently seeking Call Center Supervisors to lead a team of Call Center...

View job on Indeed.com

Call Center Supervisor - Knoxville, TN

First Horizon

Call Center Supervisor – First Link Customer Service Center. Outstanding customer service skills including researching and resolving customer issues....

View job on Indeed.com

Assistant Community Director - Knoxville, TN

Lawler Wood Housing LLC

Previous experience in customer service experience is required. Our employees make this happen everyday through their commitment, courage, collaboration,...

View job on Indeed.com

Retail Sales Reps - Knoxville, TN

Bluegreen Vacations

Customer service, marketing, promotion reps, sales, tele-services, concierge, administrative, ticket sales agents, manager, and supervisor....

View job on Indeed.com

Sales Representatives - Knoxville, TN

Bluegreen Vacations

Customer service, marketing, promotion reps, sales, tele-services, concierge, administrative, ticket sales agents, manager, and supervisor....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x