Branch Customer Service Representative Salary in Knoxville, Tennessee

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Average Salary for Branch Customer Service Representative in Knoxville, Tennessee

The average salary of a(n) Branch Customer Service Representative in Knoxville, Tennessee is $23,973.

The average hourly rate of a(n) Branch Customer Service Representative in Knoxville, Tennessee is $11.53.

The average bonus of a(n) Branch Customer Service Representative in Knoxville, Tennessee is $319.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Security Finance Corporation

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Customer Service Representative - Knoxville, TN - Knoxville, TN

Regional Management Corp.

Our Customer Service Representatives:. Demonstrated passion for customer service. Develop and improve customer relations and provide exceptional service to all...

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Branch Service Representative - Part Time - Knoxville, TN

World Acceptance Corporation

Assisting with meeting branch operating standards. You will need to have exceptional customer service and organizational skills, the ability to multi-task,...

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