Customer Service Manager Salary in Jacksonville, Florida

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Jacksonville, Florida

The average salary of a(n) Customer Service Manager in Jacksonville, Florida is $85,244.

The average hourly rate of a(n) Customer Service Manager in Jacksonville, Florida is $40.98.

The average bonus of a(n) Customer Service Manager in Jacksonville, Florida is $5,788.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Jacksonville, Florida

Job Openings by Indeed job search

Results for Customer Service Manager in Jacksonville, Florida

Customer Care Manager - Jacksonville, FL

Cologix

Customer Care Manager. If submitting via email, please reference, “Cologix Customer Care” in title of email. PLEASE SEND APPLICATION TO:....

View job on Indeed.com

General Manager (HVAC) - Jacksonville, FL

Weather Master Heating & Air Conditioning

North Carolina HVAC License, Plumbing, and/or Electrical License (preferred). We provide the very best in air conditioning repair, heating repair, plumbing &...

View job on Indeed.com

Manager, Customer Service (Call Center) - Jacksonville, FL

Prudential

Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset...

View job on Indeed.com

Sr CPA/Division Manager- Jacksonville FL (FFDA) - Jacksonville, FL

Fiducial

Serve their customers. Fiducial, founded in France in 1970, is a major provider of financial services (Business Counseling, Bookkeeping, Payroll and Tax...

View job on Indeed.com

CUSTOMER SERVICE SUPERVISOR - Jacksonville, FL

GAT Airline Ground Support

Customer Service Supervisor. Must have a High School diploma, GED. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x