Customer Service Representative (General Calls) Salary in Indianapolis, Indiana

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (General Calls) in Indianapolis, Indiana

The average salary of a(n) Customer Service Representative (General Calls) in Indianapolis, Indiana is $33,327.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Indianapolis, Indiana is $16.02.

The average bonus of a(n) Customer Service Representative (General Calls) in Indianapolis, Indiana is $607.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

How helpful is this page?

Are you a(n) Customer Service Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Indianapolis, Indiana

View Salaries for Customer Service Representative (General Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Service Representative (General Calls) in Indianapolis, Indiana

COMMUNICATIONS & OUTREACH COORDINATOR - Indianapolis, IN

Indygo

Assists with standard and regular web updatesincluding customer information, detours and news items. Therequirements listed below are representative of the...

View job on Indeed.com

Call Center Representative - Indianapolis, IN

Briljent

Call Center Representative. Briljent is looking for a dedicated part-time Call Center Representatives who will be answering inbound calls pertaining to Medicaid...

View job on Indeed.com

Customer Service Representative - Indianapolis, IN

Rehab Medical, Inc

The Customer Service Representative, under the direct supervision of the Customer Service Manager, shall have responsibility for responding to incoming and...

View job on Indeed.com

Customer Service Specialist - Indianapolis, IN

Westminster Village North

The Customer Service Specialist is responsible for demonstrating Westminster Village North’s dedication to high-quality service....

View job on Indeed.com

Sr. Customer Assistance Representative - Indianapolis, IN

Enterprise Holdings

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x