Call Center Administration Operations Manager Salary in Indianapolis, Indiana

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Call Center Administration Operations Manager in Indianapolis, Indiana

The average salary of a(n) Call Center Administration Operations Manager in Indianapolis, Indiana is $25,248.

The average hourly rate of a(n) Call Center Administration Operations Manager in Indianapolis, Indiana is $12.14.

The average bonus of a(n) Call Center Administration Operations Manager in Indianapolis, Indiana is $477.00.

Job Description:

Manages the reporting and coordination of all system maintenance and monitoring of all call center call queues. Works closely with the call center management team to effectively create and maintain call flow technology to maximize call queue efficiency. Works closely with the operations team to ensure that adequate documentation and infrastructure is implemented and maintained. Participates, manages, and guides the ability to track and report performance and reports to senior management. Identifies quality improvement opportunities within the call center operations. Manages effective call flows and all reporting requirements for call center. Collaborates with managers to ensure clear communication of technology functionality from a user perspective. Provides support to call center team members for day-to-day problem solving. Understands all processes, technology, and call center needs to aid in the support and troubleshooting of the implementation and ongoing operations. Provides input and recommendations with analytical insight in a concise and timely manner to support present and future operations. Works as part of a team to define and develop solutions to support the program and meet the organization's business requirements. Less

Manages the reporting and coordination of all system maintenance and monitoring of all call center call queues. Works closely with the call center management team to effectively create and maintain call flow technology to maximize call queue efficiency. Works closely... More

How helpful is this page?

Are you a(n) Call Center Administration Operations Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Indianapolis, Indiana

View Salaries for Call Center Administration Operations Manager in Other Cities

Job Openings by Indeed job search

Results for Call Center Administration Operations Manager in Indianapolis, Indiana

Head of MRO Programs - Indianapolis, IN

Comlux Aviation

Supervise the MRO Project Managers in the administration of MRO Project activities. Primary and single point of contact for customer, sales and operations....

View job on Indeed.com

Network Engineer - Indianapolis, IN

eSense Incorporated

Individual provides technical support and administration of Call Center team services. Individual provides daily oversight for operation, performance and...

View job on Indeed.com

System Manager-Charge Entry/Coding / St Vincent Health Admin / FT Days - Indianapolis, IN

St. Vincent Health North Bldg

The System Manager -Charge Entry/Coding manages the daily operations of the coding area. Call 1-855-562-2824 to find the kiosk nearest you....

View job on Indeed.com

Branch Manager - Plainfield, IN

Surge Staffing

District Manager or Regional Manager *PROFIT CENTER NAME:. Various *PROFIT CENTER:. \*The Branch Manager is responsible for the effective management and...

View job on Indeed.com

Desktop Support Manager - Carmel, IN

TEKSystems

Direct a team of EUC architects, engineers and service operations managers to develop, deliver and operate EUC services which meet or exceed established service...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x