Call Center Administration Operations Manager Salary in Indianapolis, Indiana

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Call Center Administration Operations Manager in Indianapolis, Indiana

The average salary of a(n) Call Center Administration Operations Manager in Indianapolis, Indiana is $25,301.

The average hourly rate of a(n) Call Center Administration Operations Manager in Indianapolis, Indiana is $12.16.

The average bonus of a(n) Call Center Administration Operations Manager in Indianapolis, Indiana is $478.00.

Job Description:

Manages the reporting and coordination of all system maintenance and monitoring of all call center call queues. Works closely with the call center management team to effectively create and maintain call flow technology to maximize call queue efficiency. Works closely with the operations team to ensure that adequate documentation and infrastructure is implemented and maintained. Participates, manages, and guides the ability to track and report performance and reports to senior management. Identifies quality improvement opportunities within the call center operations. Manages effective call flows and all reporting requirements for call center. Collaborates with managers to ensure clear communication of technology functionality from a user perspective. Provides support to call center team members for day-to-day problem solving. Understands all processes, technology, and call center needs to aid in the support and troubleshooting of the implementation and ongoing operations. Provides input and recommendations with analytical insight in a concise and timely manner to support present and future operations. Works as part of a team to define and develop solutions to support the program and meet the organization's business requirements. Less

Manages the reporting and coordination of all system maintenance and monitoring of all call center call queues. Works closely with the call center management team to effectively create and maintain call flow technology to maximize call queue efficiency. Works closely... More

How helpful is this page?

Are you a(n) Call Center Administration Operations Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Indianapolis, Indiana

View Salaries for Call Center Administration Operations Manager in Other Cities

Job Openings by Indeed job search

Results for Call Center Administration Operations Manager in Indianapolis, Indiana

Network Systems Administrator - Indianapolis, IN

Indiana Convention Center & Lucas Oil Stadium - Capital Improvement Board of Managers

Proficiency in SQL Server Administration.*. Linux knowledge and administration a plus.*. Assist the IT Manager with tasks completion.*....

View job on Indeed.com

Claims Manager-Material Damage - Indianapolis, IN

Nationwide Mutual Insurance Company

Claims operations practices, procedures and related systems. Insurance industry operations including understanding of sales and underwriting functions....

View job on Indeed.com

Client Account Mgr - Texas - Indianapolis, IN

Business Administration

Service Center or Healthcare environments preferred. Ascension Ministry Service Center is an EEO/AA employer:....

View job on Indeed.com

Practice Manager - Indianapolis, IN

Windrose Health Network

, located at Epler Parke Center, 5550 South East St., Indianapolis, IN 46227, is looking for a full-time Practice Manager....

View job on Indeed.com

Warehouse Manager II - Whitestown, IN

AmerisourceBergen

Warehouse Manager II. Oversee shipping operations (UPS, emergency orders, ESI or general deliveries). Responsible for efficient operation of, stocking, order...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x