Technical Account Manager Salary in Hopkinton, Massachusetts

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Average Salary for Technical Account Manager in Hopkinton, Massachusetts

The average salary of a(n) Technical Account Manager in Hopkinton, Massachusetts is $87,229.

The average hourly rate of a(n) Technical Account Manager in Hopkinton, Massachusetts is $41.94.

The average bonus of a(n) Technical Account Manager in Hopkinton, Massachusetts is $7,659.00.

Job Description:

Manages the service or sale of large and complex accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred, identifying solutions, troubleshooting issues, and answering technical questions as they arise. Provides relationship management, escalation management, and technical advisement, playing a major role in customer facing activities and defining product direction. Provides project leadership for the customer's major business, product, or service needs. Designs and develops innovative solutions to customer requirements using company products or services. Maintains current functional and technical knowledge of the entire product or service line. Provides clear and constructive product or service feedback to management based on customer requirements. Helps to document best practices in developing and deploying company solutions. Functions as a frontline technical resource for customer questions. Finds and contacts potential new customers. Keeps in contact with clients, answers their questions, and deals with complaints. Predicts future market trends and develops new sales ideas. Interprets accounts and records to management. Less

Manages the service or sale of large and complex accounts, with duties entailing estimating and analyzing records of present and past operations, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred, identifying solutions, troubleshooting issues, and answering... More

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