Customer Service Manager Salary in Hickory, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Hickory, North Carolina

The average salary of a(n) Customer Service Manager in Hickory, North Carolina is $80,447.

The average hourly rate of a(n) Customer Service Manager in Hickory, North Carolina is $38.68.

The average bonus of a(n) Customer Service Manager in Hickory, North Carolina is $5,462.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Hickory, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Hickory, North Carolina

Clinical Program Manager - Hickory, NC

Catawba County

Catawba County Social Services seeks a dynamic manager with excellent leadership skills and a strong knowledge of mental health and substance abuse services and...

View job on Indeed.com

Area Supervisor - Hickory, NC

Ross Stores

Prior Customer Service and supervisory experience preferred. Responsible for store Loss Prevention including maintaining a large customer service presence on...

View job on Indeed.com

Customer Service Manager - Denver, NC

Food Lion

Customer Service Manager - Food Lion. 31.Trains and develops the Assistant Customer Service Manager and Customer Leads....

View job on Indeed.com

Loan Operations Documenation Review Specialist - Newton, NC

Peoples Bank NC

Must have excellent customer service skills, interpersonal skills and communication skills to effectively deal with various levels of internal and external...

View job on Indeed.com

Team Lead - Loss Prevention - Hickory, NC

Academy Sports + Outdoors

Customer service oriented. Champions Omnichannel initiatives to drive in-store customer service and online sales. High school diploma or GED preferred....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x