Customer Service Manager Salary in Grand Rapids, Minnesota

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Average Salary for Customer Service Manager in Grand Rapids, Minnesota

The average salary of a(n) Customer Service Manager in Grand Rapids, Minnesota is $81,347.

The average hourly rate of a(n) Customer Service Manager in Grand Rapids, Minnesota is $39.11.

The average bonus of a(n) Customer Service Manager in Grand Rapids, Minnesota is $5,523.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Grand Rapids, Minnesota

Dealer Development & Customer Interface Manager (3909) - Grand Rapids, MN

Herk & Associates - ASV, LLC

Customer satisfaction rating, feedback/quality of customer experience. Process customer testimonials. Dealer sales & service. Equipment, sales, service & parts....

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Stationstore Manager - Grand Rapids, MN

Holiday Stationstores, Inc.

Customer service-oriented / excellent customer service skills. Manager Trainee or Assistant Manager. Manager builds sales and ensures excellent customer service...

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Store Manager - Grand Rapids, MN

GNC - General Nutrition Centers

Excellent customer service skills to develop a relationship-selling culture. Sell merchandise to customers by following GNC's prescribed selling methods....

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ASST STORE MGR - Cohasset, MN

Dollar General

Provide superior customer service leadership. We work in an energetic atmosphere that embraces innovation and teamwork....

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Stationstore Manager - Deer River, MN

Holiday Stationstores, Inc.

Customer service-oriented / excellent customer service skills. Manager Trainee or Assistant Manager. Manager builds sales and ensures excellent customer service...

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