Customer Service Manager Salary in Garner, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Garner, North Carolina

The average salary of a(n) Customer Service Manager in Garner, North Carolina is $86,198.

The average hourly rate of a(n) Customer Service Manager in Garner, North Carolina is $41.44.

The average bonus of a(n) Customer Service Manager in Garner, North Carolina is $5,853.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Garner, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Garner, North Carolina

Customer Care Manager - Raleigh, NC

M/I Homes

Acts as Liaison between Operations, Construction, Customer Care and other external agencies to ensure completion of job duties/prevention of service issues....

View job on Indeed.com

Customer Relations Manager - Smithfield, NC

NSEW Corporation/Bailey Feed Mill

Customer relations manager handles customer service and provides guidance on customer activity. The core competencies required to perform the duties of a...

View job on Indeed.com

HS SUPERVISOR I - CHILD SUPPORT ENFORCEMENT - Raleigh, NC

Wake County Government

Human Services Supervisor I. Must have considerable ability to negotiate competing priorities, handling multiple tasks simultaneously....

View job on Indeed.com

Manager, Customer Support - Raleigh-Durham, NC

NeoNova Network Services

Advanced customer relations skills with proven ability to resolve customer service issues. This position will be responsible for ensuring our contact center is...

View job on Indeed.com

Admissions Manager - Raleigh, NC

Strayer University

Exceptional phone, email, written and oral communication, customer service and organizational skills....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x