Technical Support Assistant Salary in Galveston, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Technical Support Assistant in Galveston, Texas

The average salary of a(n) Technical Support Assistant in Galveston, Texas is $36,803.

The average hourly rate of a(n) Technical Support Assistant in Galveston, Texas is $17.69.

The average bonus of a(n) Technical Support Assistant in Galveston, Texas is $821.00.

Job Description:

Receives first line calls to the Technical Support Department, qualifies type of call, and logs call on the tracking system. Provides routine and basic technical assistance and advice to customers. Assigns appropriate Technical Support Specialist to address more complicated technical support issues and distributes call appropriately. Communicates immediately with the assigned Technical Support Specialist and ensures all details are transmitted accurately and efficiently. Checks that the customer has purchased the item from the company using serial number or other code verification. Communicates with the customer using both telephone and e-mail to keep him/her informed of the call status at all times. Ensures that the relevant information relating to the call is documented accurately. Monitors and produces call statistics. Less

Receives first line calls to the Technical Support Department, qualifies type of call, and logs call on the tracking system. Provides routine and basic technical assistance and advice to customers. Assigns appropriate Technical Support Specialist to address more complicated technical... More

How helpful is this page?

Are you a(n) Technical Support Assistant?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Galveston, Texas

Job Openings by Indeed job search

Results for Technical Support Assistant in Galveston, Texas

Medical Assistant I - Galveston, TX

The University of Texas Medical Branch

Respects and supports patient rights. Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate....

View job on Indeed.com

Assistant Vice President - Galveston, TX

The University of Texas Medical Branch

Understanding of technical aspects of e-marketing, on-line giving and integration with donor records. Extensive background in the management of prospect...

View job on Indeed.com

Surgical Technologist - Galveston, TX

The University of Texas Medical Branch

Gowns and gloves surgeon and assistants. Supports new programs and provides updates to the surgeon preference cards....

View job on Indeed.com

Assistant Manager (FT) - Texas City, TX

NSM Merchant, Inc.

Supports team’s decisions; Is alert and aware of surroundings and carefully monitors technical equipment or processes....

View job on Indeed.com

RN - Dialysis - Full Time - Dickinson, TX

Fresenius Medical Care

Supports the FMCNA’s mission, vision, values, and customer service philosophy. Our well-established, trusted organization fosters a spirit of camaraderie,...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x