Customer Complaint Clerk Salary in Fort Worth, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Complaint Clerk in Fort Worth, Texas

The average salary of a(n) Customer Complaint Clerk in Fort Worth, Texas is $38,136.

The average hourly rate of a(n) Customer Complaint Clerk in Fort Worth, Texas is $18.33.

The average bonus of a(n) Customer Complaint Clerk in Fort Worth, Texas is $759.00.

Job Description:

Examines and responds to customer complaints about merchandise, service, billing, or credit rating. Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint. Ascertains accuracy of customer complaint to determine responsibility for errors, examining pertinent information. Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill. May recommend to management improvements in product, packaging, shipping methods, service, or billing methods and procedures to prevent future complaints of similar nature. May examine merchandise to determine accuracy of complaint. May follow up on recommended adjustments to ensure customer satisfaction. May key information into computer to obtain computerized records. May trace missing merchandise and be designated tracer clerk. May investigate overdue and damaged shipments or shortages in shipments for common carrier and be designated over-short-and-damage clerk. May be designated according to type of complaint adjusted as bill adjuster; merchandise-adjustment clerk; service investigator. Less

Examines and responds to customer complaints about merchandise, service, billing, or credit rating. Checks records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company... More

How helpful is this page?

Are you a(n) Customer Complaint Clerk?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Fort Worth, Texas

Job Openings by Indeed job search

Results for Customer Complaint Clerk in Fort Worth, Texas

ES Clerk III - Fort Worth, TX

Health & Human Services Comm

Ability to work in a professional customer service environment is required. ES Clerk III Provides a variety of clerical support services in a service delivery...

View job on Indeed.com

Clerk IV - Arlington, TX

Health & Human Services Comm

Ability to work in a professional customer service environment is required. Clerk IV • Provides secretarial and administrative support to a HHSC Community...

View job on Indeed.com

Texas Works Advisor I - Fort Worth, TX

Health & Human Services Comm

Ability to work in a professional customer service environment required. Experience working as a Clerk in eligibility programs, for example SNAP (Food Stamps)...

View job on Indeed.com

Front Desk Agent - Arlington, TX

Quality Inn and Suites

Customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job_....

View job on Indeed.com

Customer Service Clerk - 16278 - Fort Worth, TX

Randalls/Tom Thumb

Handles customer complaints, accepts "returns", issues rainchecks, and answer questions.  Maintains an atmosphere of enthusiastic customer awareness with an...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x