Customer Service Manager Salary in Forest City, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Forest City, North Carolina

The average salary of a(n) Customer Service Manager in Forest City, North Carolina is $78,131.

The average hourly rate of a(n) Customer Service Manager in Forest City, North Carolina is $37.56.

The average bonus of a(n) Customer Service Manager in Forest City, North Carolina is $5,305.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Forest City, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Forest City, North Carolina

Assistant Manager-Taco Bell - Forest City, NC

Mid-South Bells, LLC.

Friendly attitude, great customer service skills. Legal right to work in the United States. Key responsibilities include supervising employees, ensuring...

View job on Indeed.com

Customer Service Team Leader - Cowpens, SC

Mermet

You should be able to listen effectively to find the root cause of the issues, and communicate clearly and in a friendly way to solve the issue and keep the...

View job on Indeed.com

Qlty Department Mgr - Forest City, NC

Parker Hannifin Corporation

Reports to the Plant Manager or Division Quality Manager. Communicates customer, regulatory and organizational requirements to assure product quality, contract...

View job on Indeed.com

Plant Qlty Mgr - Forest City, NC

Parker Hannifin Corporation

Reports to the Plant Manager or Division Quality Manager. Communicates customer, regulatory and organizational requirements to assure product quality, contract...

View job on Indeed.com

Internet Sales Director - Shelby, NC

Shelby North Caroliona

Attends managers meetings as requested. Maintains an ongoing customer database to capture repeat business. Responds by e-mail in a timely fashion, if response...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x