Customer Service Representative (Specialized Calls) Salary in Florida - State Average, Florida

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Average Salary for Customer Service Representative (Specialized Calls) in Florida - State Average, Florida

The average salary of a(n) Customer Service Representative (Specialized Calls) in Florida - State Average, Florida is $52,434.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Florida - State Average, Florida is $25.21.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Florida - State Average, Florida is $1,300.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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2-3 years of call center experience or customer service experience preferably in workforce management or project management ....

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Call Center Representative - Fort Pierce, FL

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Customer Support Representative - Tampa, FL

Cognizant

Customer Service Representative. Interact with customers, document call specifics and demonstrate quality. Development and growth of the customer service teams...

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Customer Contact Center Representative - Tampa, FL

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Customer service skills. Interact with customers, document call. Inbound Call Center. Service teams and help to identify process improvements....

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