Supervisor Customer Complaint Services Salary in El Segundo, California

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Average Salary for Supervisor Customer Complaint Services in El Segundo, California

The average salary of a(n) Supervisor Customer Complaint Services in El Segundo, California is $63,022.

The average hourly rate of a(n) Supervisor Customer Complaint Services in El Segundo, California is $30.30.

The average bonus of a(n) Supervisor Customer Complaint Services in El Segundo, California is $1,916.00.

Job Description:

Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing. Reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to customer-complaint clerk for action. Advises subordinates on handling difficult customer complaints, or may handle complaint personally. Confers with other supervisory or managerial personnel to recommend changes in order to avoid recurring customer complaints. May explain to customer by telephone or letter action taken on complaint. May follow up with customer to see that complaint was satisfactorily resolved. May be designated according to type of problem. Performs other duties as described under supervisor. Less

Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing. Reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to customer-complaint clerk for action. Advises subordinates on handling difficult... More

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