Customer Service Manager Salary in Edina, Minnesota

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Average Salary for Customer Service Manager in Edina, Minnesota

The average salary of a(n) Customer Service Manager in Edina, Minnesota is $89,164.

The average hourly rate of a(n) Customer Service Manager in Edina, Minnesota is $42.87.

The average bonus of a(n) Customer Service Manager in Edina, Minnesota is $6,054.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Maintain high customer readiness standards; Reserves the right to amend this job description at any time. Role Model exemplary service, lead support staff to...

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Customer Operations Specialist I - Minneapolis, MN - Minneapolis, MN

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Order management, service issue resolution, and accounts receivable issue resolution. Work closely with ICS, customer buyer/category manager, customer and GMI...

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Commercial Customer Service Site Manager - Bloomington, MN

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Commercial Customer Service Site Manager. Depository services knowledge. Well-developed customer relations skills....

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Customer Service Manager - Shakopee, MN

Total Filtration Services, Inc.

The Customer Service Manager oversees and manages the full scope of operational activity within the branch, including all facility, customer service, A/R,...

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