Customer Service Representative (General Calls) Salary in Denver, Colorado

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Average Salary for Customer Service Representative (General Calls) in Denver, Colorado

The average salary of a(n) Customer Service Representative (General Calls) in Denver, Colorado is $35,832.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Denver, Colorado is $17.23.

The average bonus of a(n) Customer Service Representative (General Calls) in Denver, Colorado is $652.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Experience may also have been gained through work in customer service positions that involved frequent contact with the public, and may have involved...

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National Jewish Health

One (1) year Customer Service and/or Call Center experience required. Provides excellent customer service to patients, co-workers, physicians and clinical staff...

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Kaiser Permanente

Successful customer service track record. Performs account maintenance, billing, reconciliation, reporting and customer service related activities....

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Customer Service Representative - Denver - Denver, CO

COSENTINO

The Admin/Customer Service Representative ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and...

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