Customer Service Representative (General Calls) Salary in Denver, Colorado

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Average Salary for Customer Service Representative (General Calls) in Denver, Colorado

The average salary of a(n) Customer Service Representative (General Calls) in Denver, Colorado is $36,006.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Denver, Colorado is $17.31.

The average bonus of a(n) Customer Service Representative (General Calls) in Denver, Colorado is $655.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Denver, Colorado

Customer Service Representative - DENVER - Denver, CO

Businessolver

Proven customer service experience with excellent phone etiquette and communication skills. Experience with COBRA Administration, Verification Services, Retiree...

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Customer Care Representative II/III - Denver, CO

Anthem, Inc.

Proficient in all basic customer service functions. Receives and places follow-up telephone calls / e-mails to answer customer questions....

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Customer Service Representative - Denver, CO

Royal Crest Dairy

Have some call center or customer service experience. Our Customer Service Representatives are problem solvers who take 70 to 80 calls each day....

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Retirement Plan Technical Support Rep - Call Center - Denver, CO

Great-West

Solid customer service experience is required, preferably in a call center environment. If you want to utilize your exceptional customer service skills in a...

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Sleep Center Support Representative - Denver, CO

National Jewish Health

Customer service experience is preferred. Increases customer service knowledge, skill and ability by participating in department and institution-wide specific...

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