Technical Support Analyst Salary in Dallas, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Technical Support Analyst in Dallas, Texas

The average salary of a(n) Technical Support Analyst in Dallas, Texas is $84,731.

The average hourly rate of a(n) Technical Support Analyst in Dallas, Texas is $40.74.

The average bonus of a(n) Technical Support Analyst in Dallas, Texas is $3,254.00.

Job Description:

Coordinates and assigns work projects, such as converting to new hardware or software, and provides other technical support to employees in information processing departments. Evaluates work load and capacity of computer system to determine feasibility of expanding or enhancing computer operations. Recommends improvements in computer system. Reviews completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use. Trains workers in use of new software or hardware. Excludes paraprofessional positions. Develops work goals and department projects. Designates staff assignments, establishes work priorities, and evaluates cost and time requirements. Reviews and tests programs written by programmer analysts or computer programmers to ensure that programs meet objectives and specifications. Consults with quality assurance analysts to ensure that program follows establishment standards. Modifies, tests, and corrects existing programs. Evaluates and tests vendor-supplied software packages for mainframe computer or microcomputers to determine compatibility with existing system, ease of use, and if software meets user needs. Enters commands into computer to place programs in production status. Inactivates, individually or in combination with, each component of computer system, such as central processing unit, tape drives, and mainframe coolers. Tests computer system to determine criticality of component loss. Prioritizes importance of components and writes recommendations for recovering losses and using backup equipment. Assists user to resolve computer-related problems, such as inoperative hardware or software. Trains workers in use of new software or hardware. Reads technical journals or manuals and attends vendor seminars to learn about new computer hardware and software. Writes project reports and documentation for new or modified software and hardware. Less

Coordinates and assigns work projects, such as converting to new hardware or software, and provides other technical support to employees in information processing departments. Evaluates work load and capacity of computer system to determine feasibility of expanding or enhancing computer... More

How helpful is this page?

Are you a(n) Technical Support Analyst?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Dallas, Texas

Job Openings by Indeed job search

Results for Technical Support Analyst in Dallas, Texas

Technical Support Analyst - Dallas, TX

KIBO Software, Inc

Technical Support Associate - Tier 1. The Technical Support Associate will drive customer satisfaction by providing convenient, thorough, and expedient...

View job on Indeed.com

Help Desk Analyst - Dallas, TX

Cognizant

Role provides customer support for technical. Help Desk Analyst. Appropriate support teams as necessary. Our Support Center is staffed 24x7....

View job on Indeed.com

Help Desk Analyst - Plano, TX

Technology Service Professionals (TSP)

With support staff. Answer incoming support request, inquiries via. Advanced technical knowledge on Windows 2000/XP MS....

View job on Indeed.com

Help Desk Analyst - Richardson, TX

Associa

Excellent technical troubleshooting and problem solving skills. Provide Tier technology service desk support toall users and locations;...

View job on Indeed.com

Help Desk Analyst I - Addison, TX

Concentra, Inc.

Proven working experience in Helpdesk/Call Center support or 2+ years of experience working in operational support role....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x