Customer Service Representative (General Calls) Salary in Dallas, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (General Calls) in Dallas, Texas

The average salary of a(n) Customer Service Representative (General Calls) in Dallas, Texas is $33,714.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Dallas, Texas is $16.21.

The average bonus of a(n) Customer Service Representative (General Calls) in Dallas, Texas is $614.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

How helpful is this page?

Are you a(n) Customer Service Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Dallas, Texas

Job Openings by Indeed job search

Results for Customer Service Representative (General Calls) in Dallas, Texas

OPERATIONS SUPPORT SPECIALIST - Dallas, TX

U.S. Bankruptcy Court - Northern District of Texas

Bankruptcy Court for the Northern District of Texas are excepted service appointments. Answers routine inquiries and provides customer assistance, including...

View job on Indeed.com

CUSTOMER SERVICE REPRESENTATIVE I - Dallas, TX

Dallas County, TX

Provides information and instructions, while referring the more complex inquiries to the Customer Service Representative II Prepares and mails various forms,...

View job on Indeed.com

Texas Works Advisor I - Dallas, TX

Health & Human Services Comm

Ability to work in a professional customer service environment required. Prefer experience in social service work:....

View job on Indeed.com

Hourly Customer Service Representative II, DLD - Lewisville - Lewisville, TX

Texas Department of Public Safety

Customer Service Representative II. This positions main service is to provide additional staff during the Driver License Divisions peak service periods....

View job on Indeed.com

Customer Service Representative II, DLD - Garland Mega Center - Garland, TX

Texas Department of Public Safety

Customer Service Representative II. Must pass certification with 80% or better score to advance to Customer Service Representative III....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x